What is the Cloud?

What is the Cloud :: CloudAnalysts.com

Call this article ‘Cloud computing 101’ or ‘Cloud Computing for Dummies’… It is geared to you, if you are at the beginning of the cloud computing learning curve. And, truth be told, you aren’t there alone. (Even though some feel that this article ought to have been published a decade ago, the reality is that every site about cloud computing ought to have specified what it's about.) … Continue reading...

Salesforce Innovation in Italy (#sfmit)

Salesforce Milan innovation Tour

Last week was Salesforce.com's first "Dreamforce" conference in Italy. We went to have a look. About 350 attendants (out of 1000 registrants) from all over Italy took advantage of the free entrance and made their way to the Marriott in Milan. Only some of the 350 will make their way to adopting Salesforce with a vengance. Yes, the numbers are still small. They are nonetheless there. In … Continue reading...

2013 Customer Experience Predictions

customer experience management

CEM: Not yet strategic. As corporate attention to Customer Experience Management (CEM) increases, new information becomes available to help use walk through the maze towards success. … Continue reading...

Further your Social Media Plan

social media - holistic listening

Social Media Planning for Sales & Marketing While there is great overlap between social media channels, such as Twitter, Facebook, Google+, LinkedIn, We-Heart-it, Pinterest and others, in terms of … Continue reading...

Top 5 Announcements for Dreamforce 2012 (What you need to know)

dreamforce-logo

As expected last week, Dreamforce took over the city of San Francisco bigger and possibly better than last year. When you consider their registration increasing at a rate of almost 100% per year, you … Continue reading...

Salesforce Marketing Cloud, Front Office vs. Back Office

Salesforce Marketing Cloud

Dreamforce officially starts today with the main Keynotes starting tomorrow and once again, it’s literally a showcase as Salesforce continues to build out its product line on their ecosystem (as … Continue reading...