The Brighton Salesforce User Group presents…..
Advanced Salesforce Phone Integration made easy, unlocking Personalisation & Superior Sales Performance
Before we move on to a next meetup, I want to take a moment to celebrate our most recent, very-well-received meetup held at Brandwatch – June 13. I think this participant’s feedback this morning sums up how we all felt:
“Thanks again for the invitation. I thought the Natterbox stuff was excellent. Really good session.”
- The first talk on Salesforce and telephone was held by none less than Ian Moyse:
- World’s #1 Social Influencer on SAAS and Cloud (Klout 80)
- Sales Director at Natterbox
- #1 Sales Director of the Year-awarded.
Give better Service, Make more Sales, Delight your Customers, Enthral your Reps… by integrating the best customer-acquisition tool into Salesforce: your phone. Ian Moyse’s inspirational talk showed the need for leading-edge personalisation enabled by his advanced solution for telephony-integration into Salesforce, that’s fast and easy to use.
Natterbox AVS (Advanced Voice Services) is the only end-to-end telephony system available 100% Inside Salesforce. This removes the complexity and challenges of managing a traditional PBX. And it puts the power in the hands of Salesforce Admins.
This is what makes this CTI solution unique and highly desirable as a customer-journey building tool:
Natterbox enables you to utilise your Salesforce data (including custom objects) in real time to personalise the customers telephone experience, includes over 120+ native Salesforce reports, utilises Process builder to allow you to build call routing inside Salesforce and includes a webphone inside Salesforce.
Following the talk,James Radford, Project Manager at Natterbox, gave a live demo of an advanced phone integration with Salesforce – one indeed delighted everyone there! This demo won #1 place in the DemoJam on the Salesforce World tour London a few weeks before. And with good reason:
we already received excellent feedback from the event, and look forward to many more excellent events like this.
About the Salesforce Brighton User Group
The Salesforce Brighton User Group aims to showcase the best of Salesforce, that’s relevant to our community. Salesforce experts and industry speakers share knowledge and insights into the latest developments around Salesforce CRM technologies, empowering Sales & Marketing.
Besides offering a great opportunity to learn more about Salesforce, our events helps you build a network of people who can help you success at work, and to put a Tuesday evening to good use.
Enjoy some pizza and beer with us.
Our user group has been around since 2014. We hold events every 2 months, on Tuesdays. Our events are typically held at Brandwatch, downtown Brighton, UK. Event attendance is by registration only, but is completely free.
2017 Salesforce Brighton User Group Events
- Networking, extending our #SalesforceOhana – in conjunction with the Brighton Digital Festival – 10 October.
- Salesforce and Telephony – 13 June 2017.
- Einstein 101 – 4 April 2017.
- Salesforce as a Career – 14 March 2017.
- Real Lightning Benefits for Sales & Mgt — January 2017.
Check the resources.
Group Founders & Managers
The Brighton Salesforce User Group originally started by Phil Meldrum from Alpha Index. It is now co-managed by Jimson Lee, MD, and Astrid van Dorst, CMO from CloudAnalysts.com.
CloudAnalysts.com is a 13x-certified Brighton Salesforce consultancy whose business is anchored in Salesforce Sales Cloud, Marketing Cloud (embracing what used to be called Exact Target, Social Studio and Buddy Media), and Pardot for B2B sales and marketing. We not only design and config, we also train your team in digital marketing best practice to help you put your technology to work, for your success and your clients’ delight.
Can we help?
If you have a quick question, would like a product demo, or get a free initial consultation, contact us to improve your Digital Sales & Marketing, successfully leveraging Salesforce.