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IT Service

What are Einstein Bots and why should you care?

Einstein Bots – What exactly are they? Generally speaking, a bot is an autonomous program on the internet that interacts with clients, users, or systems.  Think of it as a computer chess player. A ‘person’ to learn a new language with, online. Or an online customer service rep (chatbot) to sort getting your faulty new shoes […]

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IT Marketing Sales Service

Salesforce Roadmap with Customer 360 & Einstein Artificial Intelligence (videos)

For us at CloudAnalysts, Salesforce implementation consultants who like to be at the forefront of delivering customer-centricity, — for us, the best of Dreamforce 2018 means a formidable step ahead into the future (2019 and beyond), particularly with Einstein Voice and Customer 360. Best of Dreamforce 2018: Learn the details here and get ready. Your […]

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IT

Salesforce Lightning & Einstein Roadmap 2018

This evening, we had another fantastic demonstration of just how far you can take your Salesforce software. As the Brighton Salesforce User Group, Sanjay Pradhan and Simon Cook, senior innovation engineers from Salesforce, gave us a ‘Dreamforce2You’- kind of overview of what is under the hood / on the roadmap in the short term in […]

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Marketing Sales

Salesforce launches #AI Einstein ABM – verrryy intelligent

Want a secret weapon to generate laser-targeted sales for your B2B company? Take note: Salesforce Einstein ABM (Account-Based Marketing) now offers B2B companies verrry Intelligent Marketing solutions, whereby they can target their most valuable accounts and deliver 1-to-1 personalised journeys that seamlessly bridge sales and marketing. What could be better?! :: Einstein ABM (Account-Based Marketing) […]

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IT Marketing Sales Service VIP Events & Salesforce User Groups

Salesforce Einstein 101 – Artificial Intelligence for Easy Insights and Greater Performance

Update 2021. We were thrilled with our last Brighton User Group event on Salesforce Einstein 101. Was that already 4 years ago that?! Amazing how the vision is alive today, in 2021. Sanjay Pradhan, Principal Solutions Engineer, and his colleague Simon Cook, Principal Platform Solution Engineer – both at Salesforce – gave a dazzling presentation on […]

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Sales

Grow Your Business Successfully with Salesforce CPQ

Salesforce CPQ quote-to-cash software enables companies to adopt a many growth strategies more successfully. Be that strategy to be focused on getting more clients, larger deals, extended product ranges, complementary subscriptions, or business acquisitions. CPQ can facilitate all. What Is Salesforce CPQ, exactly? Salesforce CPQ is a systems quoting solution. It offers key benefits for […]

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Marketing

Pardot Release Notes Summer 2021

Previewing the Pardot Release Notes Summer 2021, we’re happy to announce that some very exciting new features are coming up. Check ‘m out! The previews of the Pardot Release Notes Summer 2021 were released just a few days ago and we could not wait to get our hands on them to learn what’s new and […]

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Sales

Salesforce CDP’s Single Customer View enables true Data-driven Marketing – Learn how

What is Salesforce Customer 360 Audiences? A hub where, through a customer ID, all your data is stitched together. Here’s how it works.

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IT

What are the Salesforce Characters?

Well-known in the Ohana, Salesforce presenters often refer to an ever-growing list of Salesforce Characters. But here are still many people who are new to the Salesforce world, and don’t have a clue what they’re about! If you’re new to Salesforce, you’ll soon figure out that these grown-ups are referring to cartoon animals or soft […]

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Marketing

Salesforce Pardot Named Leader in Gartner Magic Quadrant on Lead Management

It’s 3x in a row now, and something to celebrate: Gartner positioned Salesforce as a Leader in the 2020 Magic Quadrant for CRM Lead Management! Gartner on Salesforce & Pardot Here are some highlights of the report analysis and findings: Salesforce is a Leader in this Magic Quadrant. Its Pardot product focuses on aligning marketing […]

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IT

Highlights Salesforce Release Notes Summer 20 – Starting with Pardot

My team at CloudAnalysts had fun again reviewing and creating this Highlights of Salesforce Summer ’20 Release Notes for you. There’s really interesting progress in the Salesforce Pardot world. And of course, lots of new features across all clouds. While still in preview-state, we’d like to share them with you here, so you can prepare […]

Salesforce Online Training

Benefits of our Salesforce Online Training Many companies and nonprofits have taken advantage of our Salesforce online training to get staff quickly trained. The benefits are multi-faceted: Increased Salesforce user adoption Increased job satisfaction New skills and confidence of staff Software ROI Real business impact in sales, service or marketing. Quality Training Our Salesforce Online […]