Who We Are

We are a trusted registered UK Salesforce consulting services firm. With over 10 years of experience, our highly certified Salesforce consultants help companies boost Customer Engagement and ROI.

We do so by delivering innovative Salesforce solutions to improve Sales, Service and Marketing.

We are dedicated to our clients’ success, which has given our specialist Salesforce consultancy our 5 star customer rating.

Maximise
Your CRM Investment:

Combine Salesforce Power
with CloudAnalysts’ Expertise.

Technical

“We help you realising superior results through our configuration of the intelligent, omni-channel Salesforce CRM platform, and through building multi-cloud solutions centred around your customers.“

Customers can enjoy their journeys of exploring and purchasing from your brand, as these are delightfully tailored to them, their needs and situations, via Pardot or Marketing Cloud. This tailoring builds trust. It makes them feel ‘cared for’ rather than ‘sold to’.

Practical

The results of our work is a success chain-reaction :

• Technical solution.
• Insightful customer data.
• New, intelligent, customer-centric journeys.
• Improved sales, service and marketing.
• Happier, more loyal clients.
• Boosted ROI.

Many innovative companies have trusted us to help them grow their business with Salesforce implementations. These include well-known brands and innovators in their industry, like Co-op insurance, the Royal Automobile Club, CREATE Fertility, Engie, Trafalgar Entertainment, Golfbreaks, and many others. Join them.

WHAT MAKES US UNIQUE

How we go about working with clients is different than most, making your more supported and guided to your success:

• We Listen. To your dreams, challenges and the way you like to work.
• We’re Strategic. Based on our analytical approach and strategic knack, we work with you to identify what sets you apart in the market place and what it is you must do to succeed. Then, we get you to own the plan by jointly creating a roadmap, data model, and/or blueprint.
• We’re Experts in our Field. Our Salesforce consultants are experts in the field of CRM, automation and customer-centric marketing. We hold business marketing and computer technology university degrees. We’re recognised and are among the top 50 worldwide for our cloud computing thought leadership (Thinkers360). We lead two Salesforce User groups.

• We’re Highly Certified. We’re Salesforce, Pardot and Marketing Cloud-certified. Our consultants have often 8-12 Salesforce certifications, are Salesforce (double) Trailhead Rangers, and still learning.
• We’re Experienced. We’ve been in Salesforce; online sales & marketing; and business consulting for well over two decades.  We can help you realise your success.
• We’re International. Based in Brighton & London, UK, we service clients throughout the UK, Europe and the US. 
• We’re Committed to Success. We partner with clients to reach longer term goals.

• Salesforce Sales Cloud CRM
• Salesforce Service Cloud
• Pardot
• Salesforce Marketing Cloud

• Salesforce Community Cloud
• Specialties, e.g. Einstein Analytics.

Our clients are mostly in

• Healthcare
• Financial Services
• Hospitality
• Non-profits.

We have built an in-depth understanding of these industries, and have been developing specifically suitable industry solutions.

With decades of marketing/ business experience & advanced qualifications under our belt, we can help Salesforce ‘come alive’ in your business. 

We guide you to work towards a 360˚ customer view for a more complete understanding of your customers. We encourage your company to change, and become a more customer-centred, efficient organisation.

We’ll work with you to gain financial rewards from your Salesforce investment so the system pays for itself.

And more. As you wish for, and your organisation needs it.

For every $1 spent on their CRM, companies get $8.71 return.

(source: Nucleus Research)

This ROI doesn’t happen by itself.  You must put your CRM to work. That’s what we help you do.

• Salesforce Technology Implementation: Design, Develop, Deploy & Deliver
• Salesforce Enablement: Project Management, Training & Onboarding, Ongoing Support.
• Business & Change Management for Salesforce: business goals and objectives, user-personas with their epics and user stories, the process of change – ensuring adoption
• Salesforce Business Transformation: Process Design & Architecture

GET IN TOUCH

Interested in discussing how to build your company into a Customer-centric Innovator with Salesforce?